Help
KRUO Support
Need help with your KRUO account or the app? Reach us directly by email or use the Contact Us feature inside KRUO.
Email support
[email protected]
Account, login, verification, safety, or technical issues.
Send email →
Inside the app
Contact Us
Use KRUO's in-app Contact Us option to send a support request directly from your account.
Back to KRUO →
What we can help with
Support topics
Account & accessSign-up, login, email confirmation, phone verification, password recovery, or account access.
Messages & notificationsDirect messages, community chats, notification delivery, or other communication issues.
Games & tournamentsJoining games, match results, tournaments, ratings, or participation-related issues.
Profile & player cardProfile photo, account details, city, sport information, ratings, or Player Card issues.
Safety & reportsReport inappropriate behavior, unwanted contact, or anything that may affect community safety.
Technical helpApp crashes, loading problems, broken screens, or other technical issues.
Security
Keep your account protected.
Never send your password or one-time verification codes in a support request. KRUO support will not ask you to share them.